MeluMimi
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LEGAL · POLICY

Terms of Service

By using MeluMimi, you agree to these terms. Read them before registering, uploading content, or purchasing a paid service.

Operator
MeluMimi
Effective date
2026-09-08

English is the source version of this document. Mandatory rights under applicable law remain unaffected.

1. Service, operator, and eligibility

MeluMimi is an online piano-transcription service offered under the MeluMimi brand. It transcribes piano audio files or piano performances in video soundtracks into MIDI note files. You must be legally able to enter this agreement, or use the service with permission and supervision from a parent or legal guardian.

2. Accounts and security

You must provide usable registration details, protect your credentials, and remain responsible for activity on your account. Accounts may not be sold, stolen, shared to evade limits, or used to bypass quotas.

3. Uploaded content and limited license

You may upload only audio, video, or other content that you own or are authorized to process. You retain your rights and grant us a limited, non-exclusive license only to process the request, deliver and retain the result for the stated period, troubleshoot, and protect the service. This license does not transfer ownership to us.

4. Prohibited conduct

Do not upload unlawful, infringing, malicious, or privacy-violating material. Do not attack, scrape, reverse engineer, disrupt, mass-register, bypass safeguards, or use the service for fraud.

5. Transcription results

The service analyzes the supplied performance and does not compose or create new music. A MIDI transcription may contain missed notes, wrong notes, rhythm errors, or timing errors. Review results before professional or commercial use.

6. Purchases, usage credit, and Paddle

Prices, purchased minutes or conversion credits, local currency, and applicable taxes are shown at checkout. Packs are one-time purchases, do not renew automatically, and purchased credit does not expire while the account is active. Piano transcription and music separation use their own minute balances; audio conversion uses a separate conversion-count balance. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

7. Refunds

Refunds and statutory withdrawal rights are governed by our Refund Policy, the Paddle Buyer Terms, and mandatory consumer law in your location.

8. Availability and liability

We take reasonable steps to keep the service secure and available, but do not guarantee uninterrupted service or perfectly accurate output. To the fullest extent permitted by law, we are not liable for indirect loss, lost expected profit, or loss caused by unverified output.

9. Suspension and termination

We may restrict, suspend, or terminate accounts suspected of illegality, infringement, fraud, attacks, or serious breaches, and may preserve evidence or cooperate with authorities where required.

10. Changes and contact

Material changes will be announced on the website or through an appropriate channel. Contact us first to resolve disputes. Mandatory consumer rights are not limited by these terms.

General MIDI transcription

Piano and general audio/video transcription share the MIDI balance. Each selected model reserves one source duration, rounded up to seconds. A failed model releases its portion; listening and downloading do not charge again. General MIDI source media is removed after all selected models finish. MIDI, note data and synthesized listening audio follow the same retention: up to 24 hours for guests and 90 days for registered users.